Managed IT Services
Professional, Certified Experts Supporting Your Business
Proactive Care & Maintenance
Not every support issue can be called a catastrophe…until it prevents you from being able to do your job. We’re here to help you stay ahead of the curve, so you can focus on growing your business – and to do so, we’ve adopted a proactive approach to network monitoring and IT maintenance.
Full Problem Resolution & Expert Customer Service
In the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and the list goes on. And without proper technical support in place, these problems can bring your business to an abrupt – and potentially damaging – halt.
Our Help Desk Support Covers:
- Microsoft and Apple desktop operating systems
- Microsoft Office and leading third-party applications
- E-mail applications and Web browsers
- Thin clients and virtual desktop infrastructure(VDI)
- Hardware and network troubleshooting
- Printer installation and support
- Mobile phones and tablets
- Desktop performance problems
- Virus and malware infections
- Back-up management and support
For many businesses, IT support is little more than an afterthought – and it’s not until a problem actually prevents people from doing their jobs that anyone realizes proper tech support isn’t in place. CoreTSG Help Desk is designed for one thing only – to provide best-in-class service and support to our clients, so you can enjoy peace of mind knowing that the right help is just a phone call away.
CoreTSG Help Desk technicians can be contacted via phone, email or even web-based chat – so your employees can get the help they need quickly.
Contact us today to learn more!